Careers at Upstaff · Zamboanga City

Your skills.
Global clients.
Your city.

Work with growing businesses in Australia, the US and more without leaving Zamboanga. Real team, real training, and AI that gives you more work and more freedom, not less.

Upstaff team members at the team building dayTeam building day
Upstaff team selfie at a team nightTeam night, Zamboanga
Right now it is in Zamboanga and our day shift is on. We work around the clock to cover every time zone.
Zamboanga
Sydney
London
New York
Eight teams hiring

Find your next role

Full time roles with training from day one. Join a talent pool and Recruitment contacts you first when a role opens. See the full board.

Talent pool

Admin and executive support

Managing calendars, inboxes, scheduling meetings, data entry, preparing documents, organising files, supporting a busy business owner or team.

Personal AssistantPersonal AdminAdmin AssistantExecutive AssistantAccounts and Admin Support
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Talent pool

Customer service and calls

Talking with customers by phone, chat and email, making outbound sales calls, answering questions kindly, booking appointments and logging every ticket in a CRM.

Outbound Sales RepresentativeCaller / Customer ServiceCustomer Service RepresentativeIntake CallerGerman Customer Support
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Talent pool

Bookkeeping and accounting

Recording transactions, reconciling bank accounts, paying bills, invoicing, payroll support and monthly reports using Xero, QuickBooks or MYOB and Excel.

AccountantBookkeeperAccounts Payable SpecialistGeneral Ledger AccountantSenior Bookkeeper
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Talent pool

Ecommerce and marketplaces

Running online stores on Shopify, Amazon or eBay, creating product listings, managing stock and orders, and improving product pages to sell more.

Ecommerce ManagerAmazon Catalog and Listing VAMarketplace CoordinatorEcommerce Listing Specialist
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Talent pool

Digital advertising

Planning and running paid campaigns on Meta, Google and Amazon, testing ads, tracking results in analytics and reporting on return on ad spend.

Amazon Marketing ManagerMeta Ads Campaign ManagerMeta Advertising SpecialistGoogle Advertising SpecialistDigital Campaign Manager
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Talent pool

Content, social media and writing

Editing videos and podcasts, designing graphics, writing blogs and captions, improving SEO and creating social media content that grows a community online.

Video EditorGraphic DesignerPodcast Video EditorCreative Marketing SpecialistSEO SpecialistSocial Media CreatorEnglish Blog Writer
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Talent pool

Data entry

Entering and checking data accurately, keeping records and spreadsheets clean and up to date, and preparing simple reports in Excel or Google Sheets.

Data Entry SpecialistData Entry and AccountsGerman Data Entry
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Talent pool

Recruitment and HR

Promoting our jobs on social media, finding and screening candidates, scheduling interviews, keeping candidate records and supporting HR tasks.

HR AssistantRecruitment Marketing & Social Media Specialist
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Join the Upstaff talent network

Send your resume once. We match you to new roles as soon as they open.

Send my resume →
How we hire

Eight clear steps. A person at every one.

Usually one to four weeks from application to your first day. See the full guide.

1

Apply

Send your resume through a job post or the talent network.

2

Review

A recruiter reads your application and decides who moves on.

AI assisted
3

First interview

A friendly call with our Recruitment team.

4

Skills check

An assessment that depends on the role you apply for.

5

Management review

Our managers prepare your profile for the client.

6

Meet the client

You meet the business you would work with.

7

Offer

Your offer and agreement, in writing.

8

Start

Onboarding, accounts set up, and training.

Life at Upstaff

Different time zones, same lunch table.

Team nights in the office, team building days outdoors. Every photo here is our own team.

13th month pay

One twelfth of your yearly basic salary, every year, as Philippine law requires.

20 paid leave days

10 sick days a year plus personal leave you earn every month.

Night differential

Night hours are paid with night differential, as they should be.

Health coverage

Health coverage once you finish your six month probation.

₱2,000 referral bonus

Bring a friend onto the team and earn a bonus once they are settled in. Get your link.

Training and AI skills

Task manuals from our Learning and Development team, plus practical AI training.

FAQ

Questions applicants ask us

More answers on the full FAQ page, or chat with us.

Is Upstaff a real company?

Yes. Upstaff is an Australian company that builds dedicated teams for businesses in Australia, the US and more. Our Philippine team works from the Virtual Upstaff Philippine Representative Office, 4th Floor YPH Building, Guiwan, Zamboanga City, led by our Philippine Representative Rainalyn Alcuizar. You can call the office on +63 953 863 1207. Every photo on this site is our own team.

Do I have to pay anything to apply?

No. Upstaff never asks applicants for money at any stage. If anyone asks you to pay for an application, training or equipment in our name, do not pay and message us.

Will AI decide if I get hired?

No. We use AI tools to help our recruiters read applications faster, so you hear back sooner. A person on our Recruitment team reviews your application, and people make every hiring decision.

Do I need AI experience?

No. We train our team in AI tools like ChatGPT as part of the job. What we look for is good English, reliability and a willingness to learn.

What are the working hours?

It depends on the client. We give clients 24/7 support based on what they need, with day, mid, night and graveyard shifts that match business hours in Australia, the US and more. Each job post shows its schedule, and night differential applies to night hours.

Can I work from home?

Each job post shows where the role is based. Most of our team works from the Zamboanga City office, and some team members have agreed work from home arrangements.

How long does hiring take?

Usually one to four weeks from application to start date, depending on the role and the client.